Question: For some people who are overwhelmed by negative emotions, they may not be able to accept a transcendental solution out of a state of heartbreak, and put faith in psychology or other healing methods instead. In this case, is it better to resolve this situation by transcendental ways such as listening to transcendental pastimes, chanting the Holy Names? Or is it that adopting some auxiliary methods is necessary?
Answer by Romapada Swami:
We all act according to faith.
For those who do not have implicit and full faith in the bhakti process, should they or should they not act according to a lesser standard of faith that they do carry?
I would suggest something a little different than those two options.
For example, some of the devotees have marriage problems.
Through the Grhastha Vision Team, there is an effort to provide training and education for married devotees to learn how to better manage their marital problems than simply chanting Hare Kṛṣṇa, taking prasādam, and worshiping their deities.
My alternative recommendation to the above two options provided in your question is to seek training from a Kṛṣṇa conscious person, from a Kṛṣṇa conscious perspective, to resolve the source or root of the negative emotion.
A similar approach is applicable to those that have negative emotions and have difficulties in overcoming them and struggling with them in a variety of areas of daily life.
For some devotees, based upon their strong faith, it is sufficient to simply chant Hare Kṛṣṇa, read Bhagavad-gītā, take Kṛṣṇa prasādam, and worship deities. For others who do not have that capacity, or simply want to seek added assistance in areas where one may feel vulnerable, it is wise to take assistance from a Kṛṣṇa conscious person who understands how to assist them, and thus overcome those negative emotions in both a practical and in a Kṛṣṇa conscious manner.